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WORLDWIDE FREE SHIPPING ON ALL ORDERS

Shipping Policy

INTERNATIONAL SHIPPING

IWISB.com ships products to Worldwide every day. Shipping is available for most countries around the world.

We don't deliver to P.O. Boxes.

PREPARE ORDERS

Order processing time is about 1-7 business days before shipments.

DELIVERY TIME

We are trying ship items in orders from nearest warehouse to customer for short delivery time. Delivery time depends on the location of our warehouses and where the item is going. If ordered item(s) not is stock in nearest warehouse to customer, we will ship from our international warehouse located in Asia. Please expect our items to be shipped separately from different warehouses.

Parcels usually arrive in 15-20 working days (excluding weekends/holidays) to USA but it may takes up to 6 weeks for some locations. Please note that this is not a guaranteed delivery date for your order. Delays beyond our control can happen when items land in your country and go through your customs inspection or delay in mail.

If you plan to give one of our items as a holiday/birthday gift, we do not recommend buying the items during the month when the holiday is happening. There is a risk of the item not arriving there on time. We are not held responsible for items that do not arrive before specified dates.

Parcels shipped via standard mail may or may not have a tracking number, so check with your local post office, or your work mail room if it was sent to a work address. In the vast majority of these cases we find that your local postal service had attempted delivery, but failed to leave a notification in your letterbox. Maybe even check with the neighbor in case they have it safely waiting for you. 

If there are no tracking updates or not received after 60 days a package can be deemed lost. Items can get lost in the mail, and we can talk about getting a replacement item out to you if it went missing. 

ORDERING MULTIPLE ITEMS

Many people who order multiple items from our store, will have those items fulfilled by multiple warehouses in Asia and will most likely get those items in separately mailed packages.

This is due to logistical reasons, where items may not all be in the same warehouse or city. Packages may or may not have a tracking number. Most of the time, these packages will arrive on different days, sometimes a few days apart, or even a couple weeks apart.

CUSTOMER OBLIGATIONS

Customer is responsible for all customs, duties, and taxes.

Some orders may incur a customs or import duty charge. IWISB do not have any control over these charges or are unable to advise what they will be, as it is based on your own countries regulations & compliances. For further information, please contact your local customs office.

All charges are to be paid by the customer on delivery of order. Orders cannot be returned to sender and IWISB will never pay these customs charges on your behalf. If you refuse to pay these charges your parcel may be abandoned, and IWISB will not be held responsible for any loss of funds as a result of this occurrence.

We cannot mark International orders as a gift in order to bypass or reduce any customs fees. This is an illegal practice and as an established business we will not do this.

We will only ship to the address we have on file for you or as it appears on your invoice/order, so please make certain this is correct before completing your purchase. We are unable to make any changes to your order once the order has been processed for delivery.

We are not responsible for any wrong or invalid shipping address. If your shipment is refused or returned to us as undeliverable, we will issue a refund minus our outbound shipping cost.

We do not re-ship items that have been returned to us as refused/undeliverable. If the product is not returned to us, no refund will be issued. If you are using PayPal as your payment method please confirm your address with PayPal, otherwise your order will not be shipped until your shipping address is confirmed with PayPal.

Please be advised that, Argentina Government has set the limitation on shopping from foreign online shopping website which is Maximum 2 times every year per person. In addition, if the total amount exceeds $25 of one year, the exceeding amount shall be levied taxes as 50% in compliance with statutory tariff.

Have a question that's not answered on here? Head to the CONTACT page and leave a comment or question.